Wagoneer Certified dealerships are founded on 10 key customer promises. From personalized assistance and service to completely remote ways to manage your vehicle, Wagoneer Certified dealers elevate your ownership experience.

Wagoneer Certified 10 Customer Promises:

• Deliver excellent customer service by being a Customer First Dealer

• Use tablet technology throughout the sales and service process

• Staff dealership with Wagoneer Certified Ambassadors

• Provide a full tank of gas at vehicle delivery

• Wash/clean the vehicle inside and out at delivery and, when serviced, restore all customer settings

• Offer remote showroom, test drives and delivery for sales and vehicle pickup/delivery for service

• Provide an appropriate service loaner

• Wagoneer Certified Dealers offer convenient mobile, online and in-vehicle service scheduling and communication and a proactive service approach, including remote diagnostics and over-the-air updates

• Provide complimentary Wi-Fi and phone charging stations and high-quality beverages and snacks at the dealership when your vehicle is being serviced

• Provide dedicated customer support and maintenance, including oil changes/tire rotations and trip interruption coverage with up to $1,000 per occurrence and first-day rental coverage through Wagoneer Client Services